Contact Us
We read every message. For fastest help, include the tool name and a description of what you were trying to do.
General inquiries
Email is the only channel we monitor: hello@socialtools.online. One address handles support, corrections, privacy requests, and press - it reaches the people who build the site, so nothing gets lost in a ticket queue.
SocialTools Online is operated as an independent web product based in Pakistan. We do not run a walk-in office or a phone line, so please do not expect a same-hour reply - see response times below.
Corrections and factual errors
If a platform limit, image dimension, or statement in a guide is wrong, tell us. Include the page URL and what you observed instead. Confirmed errors are fixed as soon as we can verify them, and the page’s updated date changes when the correction is substantive. Our editorial policy describes how we source and review this content.
Partnerships and press
For interviews, resource-page links, or embed widgets, use the press kit. Logos, citation HTML, and iframe snippets live there. Email hello@socialtools.online with the URL you plan to publish.
For sponsored brand placements, use the advertise page.
What to include
- Tool issues: which tool, browser/device, and what happened (screenshots help)
- Privacy requests: subject line “Privacy Request” and your jurisdiction
- Copyright: subject line “DMCA” with details of the claimed infringement
- Partnerships: brief description of your proposal and website
Response time
We aim to reply within 2-5 business days. We are a small team in the Pakistan Standard Time zone (UTC+5), so a message sent during a European or North American afternoon is usually read the following day. Complex privacy or legal requests may take longer.
What we will always answer: bug reports, factual corrections, privacy requests, and press or citation questions. What we do not do over email: individual social media growth consulting, account recovery, or anything requiring access to your platform accounts. We will never ask for your passwords or account credentials, and we do not sell followers, likes, or engagement - so any message claiming otherwise is not from us.
Site information
Website: socialtools.online
Service type: Free online social media tools and educational guides
Operator: SocialTools Online - an independent web product based in Pakistan
Contact: hello@socialtools.online
We are not affiliated with Instagram, TikTok, YouTube, X, LinkedIn, Pinterest, or Meta. If your question is about your account on one of those platforms, their own support channels are the only ones that can help.